Shipping Policy
At Bombees, we do everything we can to deliver your order quickly and safely. We work with trusted shipping partners to ensure a smooth and worry-free delivery experience. Below you'll find all the information about our shipping policy.
Shipping & Tracking
Bombees ships orders using trusted carriers. Shipping fees and estimated delivery times may vary depending on the destination country and the selected shipping method.
Once your order has been shipped, you'll receive a tracking link by email. This serves as confirmation that your order is on its way.
Order Changes & Cancellations
Requests to modify or cancel an order must be submitted within 12 hours of purchase. Once an order has entered processing or has been shipped, changes or cancellations are no longer possible. Shipped orders cannot be canceled.
Missing, damaged, or undelivered orders
Claims for missing or damaged items must be reported within 14 days of delivery and must include supporting documentation, such as photos and your order details.
Damage to the outer packaging alone does not qualify for a replacement or refund if the product itself is undamaged.
If the tracking status shows that an order has been marked as "Delivered," responsibility transfers to the recipient. In this case, we ask customers to first contact the shipping carrier and, if necessary, request that an investigation or claim be initiated.
Processing
Orders are processed within 1 business day, excluding weekends and public holidays.
Your tracking confirmation serves as proof that your order has been shipped.
By placing an order with Bombees, you agree to the terms outlined in this Shipping Policy.
For questions or support, you can contact us via info@bombees.com.
Delivery times
| Netherlands | 6–10 business days |
| Belgium | 5–10 business days |
| United Kingdom | 6–10 business days |
| United States | 6–10 business days |
| Australia | 7–11 business days |
| Canada | 7–11 business days |
| New Zealand | 7–10 business days |
Note: Delivery times are estimates and may vary due to external factors such as holidays, weather conditions, or courier service congestion.